FAQ - Frequently Asked Questions

What types of shirts do you offer?
We offer a wide variety of shirts to suit different tastes and occasions. Our collection includes geek tees, gamer tees, maternity shirts, baby onesies, funny tees, and holiday tees.
What are your shirts made of?
Our shirts are crafted from high-quality 100% Airlume combed and ringspun cotton, ensuring a comfortable and soft feel against your skin.
How can I find the right size for me?
We understand the importance of finding the perfect fit. To help you select the right size, we provide detailed size charts for each product. Simply refer to the measurements provided in the chart to determine the most suitable size for you.
What sizes are available for your t-shirts?
We offer a wide range of sizes, from XS to 3XL, to accommodate all body types and preferences.
Do your t-shirts run true to size?
Yes, our t-shirts are designed to run true to size, providing a comfortable fit that matches the size you typically wear.
Do you offer international shipping?
Yes, we offer international shipping to many countries. During the checkout process, you can select your country from the available options. Please note that shipping times and fees may vary depending on the destination.
How long will it take to receive my order?
We strive to process and ship orders as quickly as possible. Once your order is placed, it typically takes 1-3 business days for processing before being shipped out. Shipping times vary depending on your location and the shipping method selected at checkout. If you live in the USA, most shipping times are expected between 5-7 business days.
Can I track my order?
Definitely! Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your package until it arrives at your doorstep. You can find our tracking page link here: Track my order
Do you offer customization or personalization options?
Certainly! We offer customization and personalization options upon request. At Crazy Tom T-shirts, we understand the value of individuality. If you're looking to create a custom t-shirt with a special design, a personalized message, or a unique idea, we're here to make it happen. Simply reach out to us through our designated form or by email, sharing your customization request. Our dedicated team will work closely with you to bring your vision to life. We're committed to crafting t-shirts that reflect your distinct style and personality, tailored to your specifications. Let's turn your ideas into wearable art!
How can I contact your customer support?
If you have any questions, concerns, or need assistance, our friendly customer support team is here to help. You can reach us through our Contact Us page, and we will respond to your inquiry as soon as possible.
Can I return or exchange a shirt if it doesn't fit?
As each shirt is custom-made to order, we cannot accept returns or exchanges for sizing issues. We highly recommend reviewing our detailed size charts before placing your order to ensure the perfect fit. If you have any concerns or questions about sizing, please feel free to reach out to our customer support team, and they will be happy to assist you in selecting the right size.
How to buy a product?
Browse our website and select the desired t-shirt(s) by adding them to your cart. Once you have finished selecting your items, proceed to the checkout page. Fill in your shipping and billing information. Choose your preferred payment method and enter the necessary details. Review your order summary and click on the "Place Order" button to complete your purchase. You will receive an email confirmation with your order details.
How can I make a refund from your website?
If you wish to request a refund, please follow these steps: Visit our Returns and Refunds page on our website. Review our refund policy to ensure your eligibility. Fill out the refund request form, providing all the required information. Our customer support team will review your request and guide you through the refund process.
I am a new user. How should I start?
Welcome! As a new user, we recommend the following steps to get started: Explore our website and browse through our diverse collection of t-shirts. Familiarize yourself with our product categories, including geek tees, gamer tees, maternity shirts, baby onesies, funny tees, and holiday tees. Use our search or filtering options to find specific designs or themes that interest you. Once you find a t-shirt you like, click on it to view more details, including size options, pricing, and customer reviews. Add the desired t-shirt(s) to your cart and proceed to the checkout to complete your purchase. Don't forget to sign up for our newsletter to stay updated on our latest designs, promotions, and special offers.
Are my details secured?
Yes, we prioritize the security of your personal information. We utilize industry-standard security measures to protect your data and ensure a safe shopping experience. Please refer to our Privacy Policy for more details on how we handle and safeguard your information.
A Sale code is not working, what should I do?
If you are experiencing issues with a sale code, please ensure that you have entered the code correctly, including any uppercase or lowercase letters, spaces, or special characters. Additionally, check the terms and conditions associated with the sale code to ensure it is valid for the items in your cart. If you continue to encounter difficulties, please contact our customer support team for assistance.
How do I make payment by my credit card?
To make a payment using your credit card, follow these steps: At the checkout page, select the credit card payment option. Enter your credit card details, including the card number, expiration date, and CVV code. Double-check that all the information is accurate. Click on the "Submit" or "Pay Now" button to process the payment. You will receive a confirmation email once the transaction is complete. Please note that we prioritize the security of your credit card information, and all transactions are securely processed using encryption technology to protect your data.
Where are your products designed and assembled?
All our products are proudly designed and meticulously assembled in the USA, supporting local craftsmanship and quality.

Can't find what you're looking for?Contact us today!