Privacy Policy
This Privacy Policy describes how crazytomtshirts.com (the “Site,” “we,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Contact Information
If you have questions, require additional information about our privacy practices, or wish to make a complaint, you can contact us by email at support@crazytomtshirts.com or by mail at: [Your Address Here].
Collecting Personal Information
We collect certain information about you when you visit our Site, interact with it, or make a purchase. Below is an overview of the information we collect and the reasons we collect it:
- Device Information
- Purpose of Collection: To optimize the Site’s performance, improve your browsing experience, and conduct analytics on user activity.
- Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.
- Disclosure for Business Purpose: Shared with WooCommerce, Google Analytics, and any third-party marketing providers we use.
- Personal Information Collected: Web browser version, IP address, time zone, cookie data, visited pages, search terms, and interaction with the Site.
- Order Information
- Purpose of Collection: To process your orders, manage shipping, handle payments, and provide customer support.
- Source: Collected directly from you when you make a purchase.
- Disclosure for Business Purpose: Shared with WooCommerce, payment processors (e.g., PayPal, Stripe), and fulfillment partners (e.g., Printify).
- Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers and PayPal ID), email address, and phone number.
- Customer Support Information
- Purpose of Collection: To provide support and process returns or other inquiries.
- Source: Collected from you when you contact us.
- Disclosure for Business Purpose: Shared with fulfillment partners (e.g., Printify) and customer support software (e.g., Zendesk, Freshdesk).
- Personal Information Collected: Customer inquiry details, return requests, and order history.
Minors
The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request the deletion of such information.
Sharing Personal Information
We share your personal information with third-party service providers as necessary to provide services and fulfill our contractual obligations to you, including order processing, payment handling, and marketing.
Third-party services we may use include:
- WooCommerce: For website management and order processing.
- Printify: For product fulfillment.
- Payment Processors: Stripe and PayPal.
- Analytics: Google Analytics for tracking website activity and performance.
We may also share your information to comply with applicable laws, respond to lawful requests such as subpoenas or court orders, or protect our rights.
Behavioural Advertising
We use your personal information to deliver targeted advertising that we believe may be of interest to you. This may include sharing your data with advertising partners like Google or Facebook.
You can opt-out of targeted advertising by:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of certain third-party services through the Digital Advertising Alliance’s opt-out portal: https://optout.aboutads.info/.
Cookies
We use cookies to enhance your browsing experience. Cookies allow us to remember your preferences and understand how visitors interact with our Site. You can control cookie settings through your browser, but please note that disabling cookies may impact the functionality of the Site.
Cookies we use:
| Name | Function | Duration |
|---|---|---|
| _ab | Admin access | 2 years |
| _secure_session | Session navigation | 24 hours |
| cart | Shopping cart management | 2 weeks |
To manage cookies, consult your browser settings. For more details, visit All About Cookies.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. If you wish to request the deletion of your data, please contact us at support@crazytomtshirts.com.
Security Measures
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These measures include SSL encryption on our Site, secure payment processing, and limited access to your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
International Transfers
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to this transfer.
Your Rights
If you are a resident of certain jurisdictions, such as the European Economic Area (EEA) or California, you have specific rights regarding your personal information. These rights include the right to access, correct, or request the deletion of your data.
To exercise these rights, please contact us at support@crazytomtshirts.com.
- CCPA (California Consumer Privacy Act): California residents have the right to request a report of the personal information we have collected about them and the right to request its deletion.
- GDPR (General Data Protection Regulation): EEA residents have the right to data portability, the right to object to automated decision-making, and the right to request erasure.
Legal Disclosures
We may disclose your personal information to comply with legal obligations, respond to government requests, or enforce our rights under our terms and conditions. This includes responding to law enforcement requests, handling fraud prevention, or addressing breaches of security.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies when visiting them.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes via email or a notice on our Site.
Complaints
If you are not satisfied with our response to any privacy-related concerns, you may contact your local data protection authority.
Last updated: 9/06/2024